Customer AI Platform
Resolve interactions end-to-end across voice, chat, email and apps
Our Latil Customer AI Platform is an AI infrastructure platform for large-enterprise transformation: deploy intelligent agents across your operating environment with advanced technology plus a local implementation team to solve complex workflows end to end.
Agent operations
Interaction success rate
Countries
20
Verticals
12
Agent mix
What the platform delivers
A full stack for agent types, lifecycle tooling, and enterprise security, proven in production with global customers.
AI agent types
Customer-facing agents across voice, chat, email and apps. Internal agents support employees with real-time answers and system actions. Back-office agents coordinate systems, reconcile data, and complete processes consistently.
Platform capabilities
Agent Builder (low-code or natural language), universal integration via API or MCP, omnichannel including voice and ChatGPT, with governance and automated pre-launch compliance controls.
Security & enterprise standards
Data encryption and PII redaction. GDPR, SOC (AICPA), ISO 27779, PCI DSS and NEN certified. Architecture built for massive concurrent sessions with high stability.
For whom?
Large enterprises standardizing on AI agents for customer experience, employee copilots, and back-office automation with implementation support.
Key stakeholders:
Let's explore what's possible
Book a 20-minute no-commitment call. We'll listen to your situation, map it to real solutions, and give you a clear picture of what's achievable.