Latil Customer AI Platform:
Deploy intelligent agents in any enterprise environment
Our Latil Customer AI Platform is an AI infrastructure platform for large-enterprise transformation: deploy intelligent agents across your operating environment with advanced technology plus a local implementation team to solve complex workflows end to end.
What the platform delivers:
A full stack for agent types, lifecycle tooling, and enterprise security—proven in production with global customers.
AI agent types
Customer-facing agents manage natural end-to-end interactions across voice, chat, email, and apps. Internal agents support employees in real time-answers, system actions, less friction. Back-office agents coordinate systems in the background, reconcile data, and complete processes consistently.
Platform capabilities
Agent Builder (low-code or natural language), universal integration with internal systems (CRM, telephony, messaging) via API or MCP, omnichannel deployment including voice, apps, and ChatGPT and governance with automated pre-launch testing and compliance controls.
Security & enterprise standards
Data protection with encryption and PII redaction. Certifications such as GDPR, SOC (AICPA), ISO 27779, PCI DSS, and NEN. Architecture built for massive concurrent sessions with high stability.
Impact & reach:
For whom? Large enterprises standardizing on AI agents for customer experience, employee copilots, and back-office automation with implementation support.
Agent operations
Interaction success rate
Countries
20
Verticals
12
Agent mix
Agent operations
Interaction success rate
85%
Countries
20
Verticals
12
What the platform delivers:
A full stack for agent types, lifecycle tooling, and enterprise security—proven in production with global customers.
AI agent types
Customer-facing agents manage natural end-to-end interactions across voice, chat, email, and apps. Internal agents support employees in real time-answers, system actions, less friction. Back-office agents coordinate systems in the background, reconcile data, and complete processes consistently.
Platform capabilities
Agent Builder (low-code or natural language), universal integration with internal systems (CRM, telephony, messaging) via API or MCP, omnichannel deployment including voice, apps, and ChatGPT and governance with automated pre-launch testing and compliance controls.
Security & enterprise standards
Data protection with encryption and PII redaction. Certifications such as GDPR, SOC (AICPA), ISO 27779, PCI DSS, and NEN. Architecture built for massive concurrent sessions with high stability.
Impact & reach:
For whom? Large enterprises standardizing on AI agents for customer experience, employee copilots, and back-office automation with implementation support.
Industries using it:
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